Frequently asked questions

Pay & Earn is a new way to pay your rent and everyday household bills while earning PAE Points along the way.

Select your biller or provider, add your payment details, choose how you want to pay, and manage your payments in one convenient place while earning PAE Points.

A PAE Point is the rewards currency you can earn when making eligible payments through Pay & Earn. The more payments you make, the more PAE Points you can earn to put towards rewards.

Simply pay your bill through Pay & Earn and grow your PAE Points balance as you pay. How many you earn depends on your tier: see Pricing.

PAE Points will unlock access to a range of exciting rewards, with more ways to redeem coming soon. We’re working on bringing you great reward options and partners. Stay tuned for more details as we get closer to launch.

Pay & Earn is designed for everyday expenses including rent, electricity, gas, phone, internet, insurance, council rates, school and childcare fees, government bills and more.

Pay & Earn is designed for personal and everyday payments. If you’re looking to make business payments, our dedicated business payment solution, B2Bpay, is designed to help businesses pay expenses and earn rewards along the way.

Yes. You’ll be able to choose from available credit card and bank payment options, giving you more flexibility over how you pay your bills.

Yes. Pay & Earn is free to join. Platform fees apply when you make a payment and vary depending on the card or payment method you choose.

You pay a standard platform fee when you make a payment through Pay & Earn. This fee supports your use of the Pay & Earn platform and the services and benefits available to you, including payment facilitation, platform features and the ability to earn points. The fee varies depending on how you choose to pay and will always be clearly shown before you confirm your payment. See Pricing.

Your payments and data are protected with bank-grade encryption and monitoring.

If you need a hand, our Pay & Earn team is here to help. Email us at support@payandearn.com.au and we’ll get back to you as soon as we can.